Health Concerns |
Popular Tests |
Bowel Health | |
Diabetes and Cholesterol Rapid | |
Kidney Health | |
Advanced Well Woman |
Health Concerns |
Popular Tests |
Bowel Health | |
Diabetes and Cholesterol Rapid | |
Kidney Health | |
Advanced Well Woman |
We always welcome feedback in order to offer our customers the best possible service. If you are unhappy with anything, then please do contact us via the form on this page. Please provide as much detail as possible.
Goodbody will acknowledge your complaint within 3 working days and aim to provide you with a full response within 14 days.
If we are unable to respond in this timeframe and escalation is required, you will be notified. If more time is required, you will be notified in writing by letter or email, providing adequate reasoning for the delay. This will be accompanied with a realistic timeframe of when you will receive your final response.
Should you remain dissatisfied with our response, please contact us again so we can arrange for the resolution and your concerns to be reviewed once more. We will notify you in writing by letter or email, advising this second stage review can take up to another 14 working days.
If you are still not satisfied with our response, details on next steps will be provided so you may seek assistance from Independent External Adjudication services.
Call Us: 01225 444 144
The Blue Building, Stubbs Lane, Beckington BA11 6TE
Registration No. 12049669
Goodbody Clinic is a trading name of Goodbody Wellness Ltd, a subsidiary of Goodbody Health Ltd.
Due to the Royal Mail collection times around the Easter Holidays, the last day to order items that require kit delivery must be made before Wednesday the 27th of March. Any item ordered after the 27th of March will not be sent out until Tuesday the 2nd of April. Please be mindful of this when selecting the date of your blood draw appointment.
Due to laboratory opening times, the last in-clinic appointment will be Wednesday the 27th of March. Blood testing services will resume on Tuesday the 2nd of April.
Home testing kits must not be completed after Wednesday the 27th March to avoid any delays with postage.
Normal processes can resume from Tuesday the 2nd of April.
Thank you,
The Goodbody Team