|
Health Concerns |
Popular Tests |
| Bowel Health | |
| Diabetes and Cholesterol Rapid | |
| Kidney Health | |
| Advanced Well Woman |
|
Health Concerns |
Popular Tests |
| Bowel Health | |
| Diabetes and Cholesterol Rapid | |
| Kidney Health | |
| Advanced Well Woman |
|
Health Concerns |
Popular Tests |
| Bowel Health | |
| Diabetes and Cholesterol Rapid | |
| Kidney Health | |
| Advanced Well Woman |
We always welcome feedback in order to offer our customers the best possible service. If you are unhappy with anything, then please do contact us via the form on this page. Please provide as much detail as possible.
Goodbody will acknowledge your complaint within 3 working days and aim to provide you with a full response within 14 working days.
If we are unable to respond in this timeframe and escalation is required, you will be notified. If more time is required, you will be notified in writing by letter or email, providing adequate reasoning for the delay. This will be accompanied with a realistic timeframe of when you will receive your final response.
Should you remain dissatisfied with our response, please contact us again so we can arrange for the resolution and your concerns to be reviewed once more. We will notify you in writing by letter or email, advising this second stage review can take up to another 14 working days.
If you are still not satisfied with our response, details on next steps will be provided so you may seek assistance from Independent External Adjudication services.
Call Us: 01225 444 144
The Blue Building, Stubbs Lane, Beckington BA11 6TE
Registration No. 12049669
Goodbody Clinic is a trading name of Goodbody Wellness Ltd, a subsidiary of Goodbody Health Ltd.
Due to the Royal Mails collection times this year, the last day to order items that require delivery must be made before the 20th of December 2024.
Due to laboratory opening times, the last in-clinic appointment will Friday the 20th. Testing hours will resume on the 2nd of January 2025. Where a kit is required, these appointments will resume on the 7th of January 2025
A home test with sending sample to the lab, must not be completed after the Friday the 20th of December.
The last weight loss medication prescription and dispensing service is on Wednesday 18th of December, resuming 2nd of January 2025.
Normal processes will resume from Thursday the 2nd of January 2025.
Thank you,
The Goodbody Team